A knowledge management system (KMS) is essential for any organization to centralize and make accessible important information, fostering self-service among employees, creating efficient onboarding, collecting knowledge from team members, and giving each team their own space for tools, docs, and processes. Without a KMS, organizations risk operating off tribal knowledge, slowing down teams, running incorrect processes, and not learning together as a team. Building a KMS is one of the highest-leverage projects an organization can undertake.

Nate Martins, marketing at Notion, wrote a super complete post on using Notion for KMS. It’s a great read, especially for startup/smb founders.

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