Back in June 2024, Notion increased its plan prices, and by the end of August, they introduced a new twist to billing. Here’s the key update: billing is now based on “seats” instead of active members.
Confused? Let’s break it down.
Active Members vs. Seats
Before: You were charged based on active members, meaning if someone left mid-billing cycle, your invoice would get prorated, and you’d receive credit for the unused period.
Now: You pay for seats up front for the entire billing period, regardless of whether those seats are in use.
What Does This Mean?
Empty seats still cost you: If your team has 10 members, you pay for 10 seats. But if one member leaves, that empty seat remains billed until your next renewal. There’s no more proration for the current cycle.
Annual billing caution: If you’re on an annual plan, be extra careful. Any new member — even briefly added — locks in a seat charge for the rest of the year. Managing your team closely becomes essential to avoid paying for unnecessary seats.
Plan ahead for adjustments: To reduce the number of seats you’re paying for, you’ll need to wait until the next billing cycle. This can be tricky if you’re on annual billing, where your renewal might still be months away.
New Billing Dashboard
Notion has rolled out a new dashboard in the workspace settings. It gives you a quick overview of:
The number of active seats you’re paying for vs. the active members in your space
The next billing deadline, so you’ll know exactly when adjustments will apply
PS: if the new interface isn’t live for you yet, it should roll out soon!
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